Frequently Asked Questions (FAQ)
How do I care for my cutting board or rolling pin?
- NEVER WASH IN THE DISHWASHER
- Do not soak in water
- Hand wash only with warm soapy water. Towel dry immediately.
- Store away from direct sunlight
- Store cutting boards on edge
- Recoat with mineral oil as needed.
- Do not place hot pots or pans on cutting boards.
What kind of woods do you use?
We only use premium hardwoods to include cherry, maple, black walnut, sapele, poplar and ash. Special request items may require the use of plywood and other materials. Items made on our laser are made with acrylic and/or Baltic birch plywood.
What is the difference between face grain and end grain cutting boards?
A face/edge grain board has the wood fibers extending left and right as the board sits on the counter. An end grain board has the wood fibers pointing up and down as the wood sits on the counter. Each version of cutting boards has its advantages.
How long does it take to ship my product?
We try to ship your product out the next business day. As we are a small family owned business that is not local to a city setting, sometimes it could be more than one day before the product is shipped.
Where are you located?
We are located in the Upstate of South Carolina
Do you offer international shipping?
Yes, we will ship international. Please email us at innthe44@gmail.com and we will be happy to work with you on shipping.
What are your business hours?
Due to the nature of our business, we don’t have rigid set hours. As we are a small family owned business, we make every effort to provide quality customer service.
What is your return policy?
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